International Orders and Shipping
Do you ship to my country?
Please create an account by clicking the "My Account" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
What are my payment choices?
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
Your Supply Depot Limited only sells top quality merchandise from reputable companies. Many of these companies supply the U.S. military. We accurately and honestly describe and photograph our products so that you are happy with each and every purchase. We recommend you order sample pieces prior to placing a large order to see the quality of our products. Returns will only be accepted for the following reasons: defective goods or our mistake - shortage, overage, wrong merchandise. All claims must be made within 3 days of receipt of order. If you decide that you ordered the wrong size or color, you may return the item(s) for a replacement after you have received a Return Authorization from Your Supply Depot Limited. All returns except those caused by our error will be subject to shipping charges back and forth and a 15% restocking charge that will be charged to your account.
- All claims must be made within 3 days of receipt of order.
- Call Monday through Friday 1-815-568-4115, 9 AM to 5 PM CST for Return Authorization.
- After you have obtained your Return Authorization number, item(s) being returned must be packed securely in appropriate sized and sturdy cartons. A copy of your invoice MUST be enclosed with your item(s) and a letter listing the item, reason for return. You must specify replacement or exchange for different size/color. Include a daytime telephone number in case we have a question.
- We prefer that shipment be returned by United Parcel Service.
- All cartons MUST have the Return Authorization number printed on the outside of the carton or they will be refused.